Customer Reviews by

Our customers rate our excellent product

123 ... 152
96%

Read real independent customer reviews from Antler supplied and strictly vetted independently by Feefo.
Hear exactly what our customers have to say and see how they rate our product and their Antler experience.

Product Ratings(96% from 1356 reviews)
Service Ratings(95% from 1782 reviews)
Date
Product
Score
Customer Comment
Supplier Response
Date
25-Apr-2017
Product
Saturn Exclusive Cabin Suitcase 55x40x20cm Burgundy
Score

Customer Comment
Service rating : Excellent service and delivery
Product : Just what I needed. Ideal case.
Supplier Response
Date
25-Apr-2017
Product
Translite Medium Suitcase Burgundy
Score

Customer Comment
Quick.
Supplier Response
Date
25-Apr-2017
Product
Juno 3 Piece Suitcase Set Teal
Score

Customer Comment
Delivery two days after order, great service.
Supplier Response
Date
25-Apr-2017
Product
Fitzroy Large Suitcase Purple
Score

Customer Comment
I am very pleased with the service received from Antler,the suitcases arrived much sooner than I expected. I haven't yet used them but I am sure they will be more than satisfactory.
Supplier Response
Date
25-Apr-2017
Product
Juno Large Suitcase Navy
Score

Customer Comment
Service rating : It took 2 weeks and a phone call me to prompt them to action my refund that was due.
Product : This suitcase arrived damaged
Supplier Response
Date
25-Apr-2017
Product
Lightning Medium Suitcase Green
Score

Customer Comment
Service rating : Good quick service and great product. Price was also very reasonable.
Product : Good solid case with a lovely range of colours
Supplier Response
Date
25-Apr-2017
Product
Fitzroy Large Suitcase Purple
Score

Customer Comment
Service rating : Was absolutely excellent, very quick efficient service would recommend and use again..thank you
Product : These cases were wedding gift, bride & groom delighted with them...
Supplier Response
Date
25-Apr-2017
Product
Marcus Exclusive Cabin Suitcase 55x40x20cm Black
Score

Customer Comment
Web site very easy to navigate. Excellent regular updates on delivery and arrived within 48 hours well packed. Very pleased with my cabin case. Thank you!
Supplier Response
Date
24-Apr-2017
Product
Translite Medium Suitcase Black
Score

Customer Comment
Ordered medium size Translite on 10th April. Unfortunately, a Translite cabin case was delivered on 13th April. Immediately contacted Customer Services and was informed that, due to the Easter Holidays, the cabin case would be collected on 19th April and that the original case had been reordered. This was delivered on 20th April. Apart from the initial mistake, delivery time was very good as was how Charlotte in Customer Services dealt with my problem.
Supplier Response
Date
24-Apr-2017
Product
Marcus Exclusive Large Suitcase Black
Score

Customer Comment
Good product and quick delivery
Supplier Response
Date
24-Apr-2017
Product
Savannah Exclusive Large Suitcase Charcoal
Score

Customer Comment
I placed my order two weeks ago but I am still waiting for the delivery. I didn't have any details about my order the tracking number or even the delivery time.
I also expected that any of my four neighbors would receive it if it was delivered! I will ask for a refund if I didn't had it in the next week.
Supplier Response
Dear Customer,
Thank you for reaching out to us regarding your item not arriving. We did look into this issue and found that the item had been refused 5 times by a different person each time before it was returned to our warehouse. We were pleased that you were happy with our efforts to get another suitcase sent out, and we hope you are enjoying your new suitcase.
Kind Regards,
Antler Team
Date
24-Apr-2017
Product
Luna Cabin Suitcase 55x40x20cm Blue
Score

Customer Comment
Service rating : Really impressed with unexpected next day delivery as said within 3 days and the quality of product.
Product : Great product, style and delivered within 24 hours
Supplier Response
Date
23-Apr-2017
Product
Lightning Cabin Suitcase 56x35x23cm Purple
Score

Customer Comment
Service rating : Excellent value for the money paid. Purchased two cases and they were perfect to use as carry on luggage on an easjet flight.
Product : Did the job perfectly. Ideal size for carry on luggage.
Supplier Response
Date
23-Apr-2017
Product
Camden Medium Suitcase Charcoal
Score

Customer Comment
Service rating : Excellent service, really happy with my purchase
Product : awesome suitcase well inpressed
Supplier Response
Date
23-Apr-2017
Product
Juno Medium Suitcase Navy
Score

Customer Comment
Service rating : Good quality product, delivered on time.
Product : Good quality generally, nice strong zip, but plastic shell seems to scuff quite quickly. Perhaps as much to do with baggage handlers though....
Supplier Response
Date
23-Apr-2017
Product
Saturn Exclusive Cabin Suitcase 55x40x20cm Burgundy
Score

Customer Comment
The initial item I ordered was damaged and the new one took a while to come. This affected my plan of gifting it to someone.
Supplier Response
Date
23-Apr-2017
Product
Amy Small Leather Cross Body Bag Black
Score

Customer Comment
Service rating : Speedy and efficient service. I was kept informed of the process and the article was delivered on time.
Product : This bag is just what I've been looking for, I absolutely love it.. The quality is excellent and it's a perfect size for my needs. As a cross body bag it sits well against me without jutting out too far. The leather is gorgeous and I like the fact the metal clasp is chrome and not bronze.
Supplier Response
Date
23-Apr-2017
Product
Atlas Medium Suitcase Red
Score

Customer Comment
Service rating : Great product and quick delivery! Loved the design too, made it easy to pick from the luggage carousel at the airport 👍
Product : I got my Antler in the sale so the price was great!
Supplier Response
Date
23-Apr-2017
Product
Fitzroy Large Suitcase Purple
Score

Customer Comment
Very fast and efficient.
Supplier Response
Date
23-Apr-2017
Product
Juno Cabin Suitcase 56x35x23cm Teal
Score

Customer Comment
Service rating : Good website. Efficient, free, trackable delivery via DPD
Product : Smooth moment. Like that you can pack both sides of the case separately. Good value with the sale price.
Supplier Response
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