• Where do we deliver?
    We deliver to any address within the UK and Northern Ireland. We ship to all other countries using Global-e, our international fulfillment partner.
  • How quickly will I receive my product(s)?
    We will aim to deliver your product within 3 working days. For details on international shipping see here.
  • What are the delivery fees?
    We do not charge for delivery for orders over £20. Delivery on orders under £20 is £4.50. For details on international shipping fees see here.
  • What if I am not home for the delivery?
    We will leave a card at the delivery address which will give you all the information on how to rearrange your delivery or collect your product. For details on international parcel tracking please see here.
  • Can I track my delivery?
    Unfortunately this facility is not currently available for the UK and Northern Ireland, we are looking to do this shortly. For details on international parcel tracking please see here.
  • Terms and Conditions of Delivery
    We will use all reasonable efforts to deliver the products ordered within the timescales indicated on the individual order confirmation to the User. Such timescales are not guaranteed delivery times and should not be relied upon. Erroneously communicated addresses are the responsibility of the User and may lead to extra charges that will be recovered from the User.

    All goods will be dispatched from Antler. If your product is not delivered within the specified timescale, please contact us with your client number or order number. You may then treat the sale contract as at an end and request a full refund for the relevant products as your only remedy. You may also specify a new delivery period that is appropriate in the circumstances and require Antler to deliver the products before the end of that period; and then, if Antler does not deliver in that extended period you may treat the sale contract as at an end and request a full refund for the relevant products.

    We only ship via a professional courier. We always require someone to sign off for delivery. You accept that a delivery is signed off for by a person other than the User, provided that such person is present at the indicated address and an adult of 18 years or over. If there is no one present at the time of delivery, a card will be left with details for you to re arrange your delivery.

    Click here for full terms and conditions