FAQ

 

How can i get in touch with Antler?

you can email us at customerservice@antler.co.uk or call us on 0203 096 1000. Lines are open Monday to Friday, 9am-5pm. Closed Bank Holidays.

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What payment methods can I use?

You can pay by credit card or debit card. We accept Visa, Visa Debit, Mastercard, Solo, Maestro UK, American Express, Visa Electron and Paypal.

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Where and when can you deliver my order?

Deliveries to UK are made within 3 working days between 8am and 6pm. The free delivery service covers orders over £20.

If you are not in when the carriers call, the carriers will leave a card at the delivery address advising they tried to deliver. The card will give you instructions of how to rearrange delivery or how you can collect the goods.

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Which area does free delivery apply to?

Our free delivery applies to the UK only.

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Can I return unwanted items?

If you are not completely satisfied with your purchase, any defective or unused items will be collected and refunded in full. We will only accept return of goods within 28 days from date of delivery. All items for return must be in their original packaging and be available for collection Monday to Friday, 8am to 6pm.

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Is everything in stock?

 All products marked as being in stock are in stock. Any products out of stock should not display on the website.

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