Privacy Policy

This privacy policy sets out how Antler Limited uses and protects any information that you give when you use this website. Antler Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Antler Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.


What we collect

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect see the List of cookies we collect section.


What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.



We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


Who we share information with


In order to fulfil your order, and make sure that you're updated on your delivery, we share the following information with our network of distributors:

  • Your name
  • Your delivery address
  • Your contact number
  • Your email address

This information is passed on to our storage and distribution partner, Clipper Logistics plc, who will then pass your details on to DPD Local, TNT, or UPS for deliveries within the UK, or Global-E for International deliveries.


International Warranty claims

We have a network of affiliate companies around the world to assist with our warranty claims, so should you submit a warranty claim outside of the UK or Europe, the details you provide will be passed on to the one of the companies listed below, if your country is not listed, then it will be handled in house at our London Support Centre

  • Australia - The Cache Group
  • China - Connaught Cases LTD
  • Fiji - Tappoo Group
  • Hong Kong - Connaught Cases LTD
  • India - Pt Tas Centre Cemerlang
  • Iran - Connaught Cases LTD
  • Israel - Mesmi Touring
  • Japan - Sunco
  • Korea - Travel Mate
  • Kuwait - Connaught Cases LTD
  • New Zealand - Voyager Group LTD
  • Oman - Connaught Cases LTD
  • Qatar - Connaught Cases LTD
  • Saudia Arabia - Alsannat TDG CO. LTD
  • Singapore - Advance Approach (S) PTE LTD
  • Sweden - Jac Fridman AB
  • United Arab Emirates - Osaka Trading
  • Vietnam - Sang Tam Co Ltd




What are cookies?

Cookies are short pieces of data that are sent to your computer when you visit a website. On later visits, this data is then returned to that website. Cookies allow us to recognize you automatically whenever you visit our site so that we can personalize your experience and provide you with better service. We also use cookies (and similar browser data, such as Flash cookies) for fraud prevention and other purposes.


How we use cookies

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.


Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If your web browser is set to refuse cookies from our website, you will not be able to complete a purchase or take advantage of certain features of our website, such as storing items in your Shopping Cart or receiving personalized recommendations. As a result, we strongly encourage you to configure your web browser to accept cookies from our website.


Enabling Cookies


Internet Explorer 11.x

  1. Start Internet Explorer

  2. Under the Tools menu, click Internet Options

  3. Click the Privacy tab

  4. Click the Advanced button


  5. Put a check mark in the box for Override automatic cookie handling, put another check mark in the Always accept session cookies box

  6. Click OK

  7. Click OK

  8. Restart Internet Explorer


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    1. Select Settings from the main menu


    2. Click on Show advanced settings at the bottom of the page


    3. Click the content settings button under privacy.


    4. Select Allow local data to be set (recommended) under Cookies. Click Finished



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  1. Click on the Options under the Tools menu in Mozilla - a new window opens


  2. Click on the Privacy selection in the left part of the window. Set Firefox will under history to remember history


  3. Restart firefox.


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  1. Click on the Safari menu and select Preferences - a new window will open


  2. Click on the Privacy tab and select Allow from websites I visit under Cookies and website data


  3. Select OK or close the dialogue using the cross


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Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

        • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
        • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at


We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.


You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to .


If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.


List of cookies we collect


The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You session ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.