We deliver to any address within the UK and Northern Ireland. We ship to all other countries using Global-e, our international fulfilment partner.
How quickly will I receive my product(s)?
You can choose between the following options on checkout.
Next Day Delivery
You'll receive your product the next day if your order is placed before 12pm. For orders placed after 12pm on Friday, the next working day will be considered Tuesday, although this is not currently available in Northern Ireland
You'll receive your product within 2 working days if your order is placed before 3pm. For orders placed after 3pm on Friday, delivery will be Wednesday. This option is not available in Northern Ireland
You'll receive your product within 3-5 working days. Delivery will occur between 9am and 5pm on weekdays and excludes bank holidays.
What if I am not home for the delivery?
We will leave a card at the delivery address which will give you all the information on how to rearrange your delivery or collect your product.
Can I track my delivery?
Yes, you will receive an email from our delivery partner, DPD, with your tracking code once it has been collected from our distribution centre.
Terms & Conditions of delivery
We will use all reasonable efforts to deliver the products ordered within the timescales indicated on your individual order confirmation.
Erroneously communicated addresses are the responsibility of the customer and may lead to extra charges.
All goods will be dispatched from Antler. If your product is not delivered within the specified timescale, please contact us at email@example.com with your order number. If you would subsequently like us to arrange a collection and a refund, we will be able to do that for you.
You may also specify a new delivery period that is appropriate in the circumstances and request that Antler delivers the products before the end of that period; and then, if Antler does not deliver in that extended period, you may treat the sale contract as at an end and request a full refund for the relevant products.
We only ship via a professional courier. We always require someone to sign for delivery. You accept that a delivery is signed for by a person other than the customer, provided that such person is present at the indicated address and an adult of 18 years or over. If there is no one present at the time of delivery, a card will be left with details for you to rearrange your delivery. Click here for full terms and conditions
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