Frequently Asked Questions

Delivery

Order by Thursday 19th December for Free Standard Delivery in time for Christmas.

For the festive period we have extended our returns policy to the 31st January 2025.

Returns

Warranty

Locks

Payments

Products

Stores

Contact us

If your question isn’t answered here or you have a more specific request, head to our contact us page where you can fill out the form. Alternatively, email us at customer.service@antler.co.uk and we’ll get back to you as soon as possible—currently within 48 hours.

Chat with us via WhatsApp (Monday to Friday: 9.00am - 5.30pm
GMT). Drop in any relevant details in your message, such as an order number,
photos, or anything else that might help us assist you, and we’ll be able to
take care of it even quicker.